Frequently Asked Questions
Below you'll find useful information for your stay with us here at the Eliot Arms
Check in and check out:
Check in from 3pm to 10pm (unless by prior arrangement)
Check out time is 11 am
Cancellation policy:
Flexible cancellation:
Bookings can be cancelled by 12 noon, 48 hours prior to arrival free of charge. Bookings cancelled within the cancellation policy will be charged for 1st night only
Advance Purchase:
A credit or debit card is required to charge full pre payment at the time of booking. This is non refundable and non transferable
Children and extra bed policy:
The maximum occupancy of in our bedrooms is 2 adults however we are able to accommodate 1 child under 3 in a travel cot. We have a limited number of travel cots available so please request at time of booking as subject to availability. Please feel free to bring your own travel cot and bedding
Credit cards:
The hotel accepts Visa, Mastercard & Amex. Diners Club is not accepted
Damages:
An additional cleaning cost will be applied in the event of damage to linen and/or any furnishings. Should a room require excessive cleaning, appropriate charges will be made. Any additional damage to property within The Eliot Arms will be at the cost of the guest
Internet:
WiFi is available in the bedrooms and the public areas and is free of charge
Parking:
There is limited parking onsite
Pets:
Dogs are allowed (subject to availability) in the bedrooms however we welcome them in our bar and outside areas
Smoking:
Smoking is not permitted anywhere within the pub or bedrooms. Please use the specified area.
Room keys:
Please leave room keys at Reception if going out for the day and at check out. Lost keys will be charged at £35.00
VAT:
VAT at the current rate is included
Service charge is not applicable
Accessible information:
Front and back access to the bar and most dining areas plus toilets. Standard toilets