Frequently Asked Questions
Below you'll find useful information for your stay with us here at the Eliot Arms
Check in and check out:
Check in from 3pm to 10pm (unless by prior arrangement)
Check out time is 11 am
Cancellation policy:
Flexible cancellation:
Bookings can be cancelled by 12 noon, 48 hours prior to arrival free of charge. Bookings cancelled within the cancellation policy will be charged for 1st night only
Advance Purchase:
A credit or debit card is required to charge full pre payment at the time of booking. This is non refundable and non transferable
Children and extra bed policy:
The maximum occupancy of in our bedrooms is 2 adults however we are able to accommodate 1 child under 3 in a travel cot. We have a limited number of travel cots available so please request at time of booking as subject to availability. Please feel free to bring your own travel cot and bedding
Credit cards:
The hotel accepts Visa, Mastercard & Amex. Diners Club is not accepted
Damages:
An additional cleaning cost will be applied in the event of damage to linen and/or any furnishings. Should a room require excessive cleaning, appropriate charges will be made. Any additional damage to property within The Eliot Arms will be at the cost of the guest
Internet:
WiFi is available in the bedrooms and the public areas and is free of charge
Parking:
There is limited parking onsite
Pets:
Dogs are allowed in the bedrooms (limited availability, advise at time of booking) however we welcome them in our bar and outside areas
Smoking:
Smoking is not permitted anywhere within the pub or bedrooms. Please use the specified area.
Room keys:
Please leave room keys at Reception if going out for the day and at check out. Lost keys will be charged at £35.00
VAT:
VAT at the current rate is included
Service charge is not applicable
Accessible information:
Please be advised that we have no accessible toilets due to the age of the building. There is access at the rear and the front of the building. Due to the age of the building, our staircases in some areas of the building are steep. If you have mobility issues please contact Reservations and they can advise